Terms and Conditions for B2B E-Commerce Website: Infinite-Ecommerce.com

Introduction

These Terms and Conditions (“T&Cs”) govern the use of the B2B e-commerce platform provided by Smarkit Company Limited (“Smarkit”) on the website www.infinite-ecommerce.com (“the Website”). By accessing or using the Website, you agree to comply with these T&Cs. Please read them carefully.

Pricing

All prices listed on the website are in Hong Kong Dollars (HKD). Please note that these prices exclude any shipping fees and payment handling charges.

Shipping

Shipping costs are not included in the prices displayed. During the checkout process, shipping fees will be quoted separately.

Payment

We accept the following payment methods:

• Local Transfer: Bank transfers within Hong Kong.
• Telegraphic Transfer (TT): International wire transfers.
• Credit Card: Secure online payment via credit cards.

Handling

Pre-ordered items will be processed promptly upon release. However, we cannot guarantee that the actual item will reach the buyer before the official release date.

Refund

All orders submitted through Infinite-Ecommerce.com are treated as binding business agreements. Once an order is placed, it is considered final. However, we understand that exceptional circumstances may arise. Here are the details regarding refunds:

• Cancellation Agreement: Any cancellation or refund request must be mutually agreed upon by both parties—the buyer and Smarkit Company Limited. We encourage open communication to resolve any issues promptly.
• Non-Refundable Pre-Orders: Pre-ordered items are non-refundable. Please ensure that your selection is accurate before confirming your order.
• Exceptional Circumstances: In rare cases where exceptional circumstances warrant a refund, please contact our customer service team at [email protected]. We will assess each situation individually and work towards a fair resolution.

Return

We regret to inform you that we do not accept returns for pre-ordered items. Once an order is placed, it is considered final.

Contact Information

For any inquiries or assistance, please contact our customer service team at [email protected].

By using the Website, you acknowledge and agree to these T&Cs. Smarkit reserves the right to modify or update these terms without prior notice. It is your responsibility to review the T&Cs periodically for any changes.